Identifying and mobilising talent across HSW

With their out of date PDR processes, HSW wanted a fresh approach to how talent and development was managed across the company. Learn more about how the Delve Talent Tool made its impact.

The challenge

There was little leadership development to support leaders to have meaningful conversations with teams, with an archaic PDR system which was seen as a tick-box exercise with no real outputs. Therefore it was difficult to do purposeful succession planning.

Our approach

We trained all line managers and senior partners in our Delve Talent Tool so they were able to have structured talent conversations with their teams in addition to redesigning their appraisal process.

The result

With the talent maps produced as a result of the conversations taking place, HSW were able to make data led decisions about how to invest learning and development budgets and aid succession planning. They also managed to increase retention as people reported feeling more valued and more likely to stay in the organisation.

Hall Smith Whittingham Solicitors

“Before we implemented the Delve Talent Tool, our appraisal process was archaic; it was about form filling and box ticking, with no consideration to the human behind the role. Using Delve’s Talent Tool, we have quite literally ‘opened up the performance conversation’, with both parties contributing and listening, which has led to a much better outcome in the way we develop our employees.”

Identifying and mobilising talent across HSW

The challenge

Our approach

The result

Hall Smith Whittingham Solicitors

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