Transforming employee development
Learn all about how Rochdale Borough Council (RBC) and Delve Revolutionised Workplace Conversations. For over a decade, RBC relied on a traditional Personal Development Review (PDR) process to shape employee objectives and development plans, and then we introduced the Delve Talent Tool!
The challenge
It became clear that this outdated, manager-driven system was falling short. The completion rate for PDRs had plummeted to just over 50%, signaling widespread discontent and a risk of losing valuable talent within the organisation.
Recognising the urgency of change, RBC wanted to rethink how development conversations could better serve employees and managers alike.
Our approach
We launched our revolutionary talent conversation process, the Delve Talent Tool, designed to replace rigid reviews with meaningful, development-focused dialogue. Training sessions were fast-paced, immersive, and action-oriented, enabling participants to put their learning into practice almost immediately.
The result
The focus shifted from ticking boxes to empowering employees. Structured around purpose, performance, behavior, and aspirations, these conversations unlocked new ideas and opportunities, fostering personal growth and professional advancement. Employees and managers alike praised the new process, which created space for open and impactful conversations.
Begin your transformation
Contact us today to discover how we can enhance talent management within your organisation and achieve similar success.